How Can We Help Today?
Whether you need guidance on choosing the right equipment or have a question about your order, we are happy to assist.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S. (excludes AK/HI). You will receive a tracking number once your order ships.
How do I track my order?
Once your equipment ships, we send a confirmation email with tracking details. You can use the tracking number to monitor delivery progress directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on our equipment. If something is not the right fit for your training space, please review our Return Policy page for full details on how to initiate a return.
Can I exchange an item for a different model?
Yes, exchanges are available within our return window. Contact us with your order number and the model you would like instead, and we will walk you through the process.
What weight options are available for Olympic sets?
Our Olympic weight sets come in various configurations to match different training levels. Check each product listing for detailed plate breakdowns, bar specifications, and total set weight.
Do your treadmills require professional assembly?
Most of our treadmills arrive partially assembled with clear instructions for completing setup. Some larger units or golf simulators may benefit from a second person during unboxing and positioning.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Fast Response
Our team replies to every inquiry within 24 hours during business days.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption.
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)
Free shipping on most orders within the Continental U.S., excluding AK and HI.
30-Day Returns
Owned and operated by Recover Motion, we stand behind every piece of equipment we sell.
